The world is going digital and banking is no exception. According to the Canadian Bankers Association, in 2019, more than 76% of Canadians were doing their banking online and through mobile — and that number is rapidly rising.
There are many solid reasons to consider any of the online banks in Canada including convenience, features, and pricing.
Read on to learn about this emerging trend in personal finance management, including our top picks for the best banks in Canada.
Why Use an Online Bank
If you haven’t yet tried online banking, you might wonder what the fuss is about. After all, traditional face-to-face branch banking has served Canadians well for decades.
Before you make up your mind, consider these three areas in which online banking in Canada exceeds in-person branch banking:
With online banking, your account is accessible from your computer, tablet, mobile app, or telephone.
This means an end to searching for a brick-and-mortar branch or an ATM, and renders the concept of “banker’s hours” obsolete. If you want access to your money 24/7, online banking is the way to go.
Some brick-and-mortar banks offer customers “low-fee” accounts, but even these command a base monthly fee which can add up fast. In fact, Canadians are still paying an average of $200 per year in banking fees.
With online banking, customers have the option of a no-fee account — usually coupled with extremely competitive rates for common services like Interac e-Transfers® and a high-interest rate on savings accounts. If you don’t want to pay for the privilege of accessing your own money, an online account might be just the solution.
Imagine asking a teller to deposit a cheque using a smartphone photo or to send money by email?
They’d probably look at you like you have two heads – but Mobile Deposit and Interac e-Transfers® are services that many online banks offer.
In addition to all the traditional features to which customers have become accustomed, online banks offer special features that are simply unavailable elsewhere.
Finding the Best Bank in Canada
Traditional banks are being left behind by online banking in Canada. The only services online banks can’t offer that traditional banks can are safety deposit boxes, counter service, and in-person advice.
That said, online banking does offer advice over the telephone or email and has the distinct advantage of being available 24/7 from wherever you are.
Decreasing service fees, increasing interest rates, and a wider selection of convenient services make online banking an attractive choice.
Online Bank Best For More Info Tangerine Best Overall Online Banking Services Read On Visit Site EQ Bank Best For Super Savers Read On Visit Site Scotia OnLine Best For Digital Interface Read On Visit Site HSBC Best For Global Banking Read On Visit Site RBC Online Best For Bundles Read On Visit Site BMO Online Best For Senior, Student, & Military Discounts Read On Visit Site TD Online Best For Mobile App Read On Visit Site CIBC Online Best Overall for Seniors Read On Visit Site FirstOntario Best For Ontarians Seeking a Credit Union Read On Visit Site Simplii Financial Best For Free Internet e-Transfers Read On Visit Site
Tangerine: Best Overall
One of the best fully “branchless” online banks in Canada, Tangerine pairs some of the best online banking services with zero fees on all daily banking like debit purchases, withdrawals, transfers, bill payments, and Interac e-Transfers.
Their 0.15% interest rate for savings accounts is respectable, but the 2.15%* promotional rate when you sign up for a no-fee Tangerine Savings Account, TFSA, RSP, RIF, or US$ Savings Account for the first 5 months is outstanding.
For savvy savers, it’s a great way to maximize your savings, and you can also earn up to $200 in cash bonuses simply by switching to a Tangerine Chequing account.
Tangerine also has two cash back credit cards: the Tangerine Money-Back Credit Card and the Tangerine World Mastercard®. There are no annual fees for either of these cards, and you can earn up to 2% unlimited Money-Back Rewards on everyday purchases.
Tangerine has also been ahead of the game in using technology to enhance their services, and they’ve earned a reputation for excellent customer service, winning awards year after year.
Should you need help, you can get in touch with a Tangerine Associate through an online chat session, a Twitter DM, or the 24/7 customer service line. Read our full Tangerine review to find out why it’s our top pick for an online bank in Canada.
EQ Bank: Best For Super Savers
EQ Bank takes an entirely different approach to online banking than the others on this list.
With no branches and no ATMs, EQ Bank is accessed entirely through the web and mobile app only – a totally unique model. Instead of using personal cheques, a debit card, or an ATM, clients can move money between their Savings Plus Account and linked accounts.
For those willing to try a new way of banking, the benefit is clear: the Savings Plus Account offers no everyday banking fees, unlimited Interac e-Transfers®, free day-to-day transactions, and a 1.50%* everyday interest rate on their no-fee Savings Plus Account.
While EQ Bank may not be as well known in Canada, it’s certainly a trustworthy bank to stash your cash – EQ Bank is brought to you by Equitable Bank, which has been around since 1970. One thing to note: the Savings Plus Account functions like a chequing account and can be used to pay bills and also transfer money instantly with no transaction or account fees.
*Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice
Scotia OnLine: Best For Digital Interface
Although most customers pay a monthly service fee of between $3.95 and $30.95 (accounts with a minimum balance and students accounts are free, and seniors get a discount), the interface and offerings were enough for Forrester to name Scotia OnLine as “The Best Consumer Digital Bank in Canada.”
As a special promotion, earn $300 cash1 when you open a new Scotiabank Preferred Package account. Rewards chequing accounts are a rarity in the banking world, so this is a big perk.
¹To qualify, certain conditions must be met. Offer ends December 16, 2020. Visit www.scotiabank.com for full terms.
HSBC: Best For Global Banking
As one of the largest banks in the world, you can expect to receive a full range of services and expert advice at HSBC. For global citizens who have frequent international transactions, the HSBC Premier Chequing Account offers unlimited withdrawals and deposits in both Canadian and U.S. funds, as well as waived1 Interac e-transfers® and $0 global wire transfer fees2 for transactions under $10,000 — a bonus if you send or receive money abroad on the regular. Plus, you’ll pay $0 in monthly banking fees* for the first six months.
The HSBC Advance Chequing Account is another solid option for frequent Interac e-Transfer® users who also want a lower monthly fee. With this account, you get unlimited transactions, waived1 Interac e-Transfer® transactions, and no-fee mobile cheque deposits. You pay $0 monthly banking fees* for the first 6 months, and the $25 monthly fee is waived beyond that if you maintain personal deposits and investments of $5,000 or more with HSBC Bank Canada or if you hold a personal HSBC Bank Canada mortgage with an original amount of $150,000 or more.
Bonus: Get up to $1,000* in cashback and rewards when you switch over to HSBC by November 30, 2020
Issued by HSBC Bank Canada and HSBC Investment Funds (Canada) Inc. *Terms and Conditions apply.
1Other regular transaction fees may apply.
2Agency/beneficiary bank fees may apply. Additional conditions apply.
®Trade-mark of Interac Inc. Used under license.
RBC Online: Best For Bundles
Another “Big 5” bank, RBC Online offers numerous account options at different levels with a wide range in monthly fees (from $4.00 to $30.00).
Though they don’t waive fees for maintaining certain balances, customers can cut down their service charges by bundling RBC products (such as credit cards, investments, and/or mortgage).
The RBC online banking option includes all the typical features, like transfer and bill payments, but there’s not much outstanding in their portfolio.
BMO Online: Best For Senior, Student, & Military Discounts
In line with the other “Big 5” banks on this list, BMO offers a standard set of features with standard rates, though customers with the Savings Builder Account can earn up to 1.6% interest.
Although they offer discounts to seniors, students, and armed forces, the monthly fees range from $4.00 to $30.00 month. Their online banking interface is intuitive and has all the typical features.
TD Online: Best For Mobile App
Neither the account options nor the interest rates tempt with TD Canada Trust, but this bank does offer several decent no-fee savings accounts.
They have a mobile app for online banking along with handy add-on features like TD MySpend that helps customers track and improve spending habits.
CIBC Online: Best Overall For Seniors
CIBC offers a full portfolio of account options designed for people at different stages of their lives and careers. In terms of fees and interest rates, CIBC is in line with the other Big 5 banks.
One notable difference here is that unlike the other institutions on our list, CIBC offers five account types for seniors — everything from a simple chequing account to a bundle that includes a premium credit card to US dollar account for seniors.
FirstOntario: Best For Ontarians Seeking a Credit Union
The only credit union on our list, FirstOntario offers chequing and savings accounts, as well as free and paid options. Some of their features include online bill payments, debits, bank transfers, Interac e-Transfers®, and personal cheques, along with a slew of nifty online tools.
There’s even a feature that lets you round up on purchases and save the balance.
Simplii Financial: Best For Free Internet e-Transfers
Formerly PC Financial and affiliated with CIBC, Simplii is one of the branchless options for online banking in Canada. Like the name says, Simplii trades in simplicity, offering one chequing and one savings account, each without monthly fees.
Using web or mobile, customers can do everything from pay bills to transfer funds to paperless cheque deposits. The no-fee chequing account offers unlimited debit purchases, bill payments and withdrawals, free access to over 3,400 CIBC ATMs across Canada, and free Interac e-Transfers®.
Comparison of the Best Banks Canada 2020
When you’re ready to consider opening an online bank account in Canada, use this chart to compare the best online banks in Canada with the best online banking services.
Tangerine EQ Bank Scotia OnLine HSBC RBC BMO TD CIBC FirstOntario Simplii Chequing Accounts 1 type No 6 types 5 types 4 types 5 types 6 types 9 types 4 types 1 type Savings Accounts 5 types 1 type 5 types 8 types 4 types 4 types 3 types 5 types 4 types 1 type Student/Youth Accounts No No 2 types 2 types 3 Types No, but special students/youth rates 2 types 2 types No No Senior Accounts No No No, but special seniors rates Yes for Performance Chequing Unlimited account (with no monthly fee if age>60) No, but special seniors rates No, but special seniors rates No, but special seniors rates 5 types 1 type No Monthly Fees $0 $0 $0-$30.95 $0-34.95 $4.00-$30.00 $4.00-$30.00 with discounts for seniors, armed forces, students $0-$29.95 $3.90 to $28.95 $0-$10.00 None Min. Balance to Waive Fees No No $200-4,000 Varies by account No $3,000-$6,000 $2,000-$25,000 $3,000 No None Max Savings Interest Rate 2.15%* (first 5 months)
0.15% after that
1.50%* 2.00% Up to 0.10%* 1.00% and up Up to 1.60% 0.95% with $10,000 or more 1.00% on every dollar with the eAdvantage savings account 1.5% (until April 30, 2020)
Brick and Mortar Branches No No Yes Yes Yes Yes Yes Yes Yes No Visit Site Visit Site Visit Site Visit Site Visit Site Visit Site Visit Site Visit Site Visit Site Visit Site
*Terms and conditions apply. Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice
Comparing Tangerine and Simplii
When it comes to naming the best online banking services in Canada, the field narrows to the top branchless online banks: Tangerine and Simplii.
Unlike traditional banks, these two carry no monthly fees, have robust feature sets, and are made for online or mobile use. With the exception of EQ Bank (which missed the top spot overall because of a lack of features such as ATM withdrawals), branchless banks offer similar interest rates to traditional banks but without the fees.
While either option is a great choice for the average Canadian, there are some slight differences. Let’s take a closer look.
For chequing accounts, both Tangerine and Simplii offer:
- No fees for daily transactions including withdrawals, transfers between accounts, and Interac purchases
- Unlimited bill payments (one-time or automated)
- Free Interac e-Transfers
- Unlimited ATM withdrawals within parent’s networks of machines (Scotiabank for Tangerine and CIBC for Simplii)
- Mobile cheque deposit (where you can use the camera on your phone to deposit a cheque)
- Overdraft protection (with application)
- 24/7 customer support
Tangerine vs Simplii Chequing Account
|Interest Rate||Up to 0.15%||Up to|
|Cheques||First book of 50 cheques free||Free|
|High-Interest Savings Account||2.15%* (first 5 months)|
| (until April 30, 2020) |
As you can see, the difference between these two online banking options is really minor. The choice may just come down to whether you prefer the CIBC or Scotiabank ATM network.
How Safe Are Online Banks in Canada?
Every bank on our list is well-established in Canada and a credible financial institution.
Like traditional banks, the odds of online banks failing are very slim. In any case, you can rest easy: the Canada Deposit Insurance Corporation (CDIC) covers eligible deposits in your own name, joint accounts, trust accounts, TFSAs, RRSPs, and more up to $100,000.
It does not apply to investment products such as stocks, bonds, or mutual funds.
Security breaches of online accounts are rare, but it’s always wise to choose a unique and complex password and PIN.
Why Go with Online Banking: Benefits of Banks with No Fees?
The best bank account in Canada for you is the one that helps you save money — not the one that costs you money to use.
Based on that criterion alone, look for a trustworthy online bank without fees, like Tangerine or Simplii. Although neither bank has brick-and-mortar branches (so you’ll have to store your family jewels elsewhere), both offer the benefit of 24/7 online or mobile access, superior pricing (can’t beat no-fee!), and a full feature set including unlimited transactions, paperless cheque deposits, and Interac e-Transfers®.
Ultimately, Tangerine stands out as the best online bank in Canada. Offering no-fee chequing and savings accounts, outstanding customer service, innovative banking technology, and respectable interest rates, Tangerine snags our top spot as the best online bank in Canada.
You’ll enjoy a full range of banking services while keeping more money in your wallet where it belongs.
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